Featured Advertisers

itsabagel citco noelrecruitment gsk casey abtran



This job has been removed from the site. Here are the details which were advertised.


            View Similar Jobs
            View other jobs from this advertiser


EXPORT DOCUMENTATION MANAGER

 

Company:

FASTNET RECRUITMENT
Apply for this job

Job Reference Number

14571051

Client ID:

RI/EDM- JM
Add to Job Basket

Posted On:

Feb 20 2012

Location:

CORK
Mail a Friend

Job Type:

Permanent

Salary:

NEGOTIABLE
Print this job
The role of the Export Documentation Manager is to manage the continuous operation of our clients Irish and one overseas Documentation (E-Doc) business model.

Responsibilities:

Process management

  • Manage processes to ensure the delivery of “Excellence in Customer Service Management”.
  • Ensure departmental completion of all Export Documentation and ensure compliance for all destination countries shipping from Ireland and one overseas market, in line with each countries specific rules and regulations.
  • Ensure all documentation is 100% accurate before departure of goods fromIreland.
  • Ensure all procedures and processes allow for changes in Export Countries Legislation.
  • Respond to all queries in a timely manner with accurate and complete information.
  • Maintain professional working practices within the department
  • Responding positively to change by re-engineering procedures/practices
  • Preparation of Weekly, Monthly & Quarterly Reports.


Customer Relationship Management

  • Develop effective relationships with key stakeholders in client company if / when required
  • Attend customer meetings and QBR’s where applicable.
  • Ensure all customer issues are resolved and responded to in a proactive timely manner
  • Maintain a positive working relationship with customers
  • Clear communication and interaction with customers


People Management

  • Provide training, guidance and assistance to staff.
  • To ensure that Export Documentation Staff are performing to a high and professional standard.
  • Delivers performance management tools for direct reports and ensures training & development interventions to enhance team skillsets.
  • Effective people management to ensure all staff (team of 13) understand and meet customer objectives/requests.

    Requirements:
      • At least 4 years’ experience in a management / supervisory role in Supply Chain / Logistics / Distribution industry
      • Generally, a minimum of four years’ experience in supply chain / operations management / supervisory role in a busy office environment is required.
      • Proven people management skills.
      • Proven leadership skills
      • Proven organisational skills
      • An experiential understanding of the role of a service provider
      • Candidates must be highly proficient in Microsoft Office (e.g., Excel, Word, Powerpoint, and Outlook).
      • Excellent communication and strong interpersonal skills
      • Strong numerical and analytical skills
      • A focused Self Starter
      • A proven people motivator
      • Quality focussed
      • Ability to work co-operatively and in collaboration with other stakeholders, partners and colleagues
      • The ability to establish a rapport with a wide range of individuals and organisatio